You send the task.
You notice what needs doing, explain it and hand it over. The responsibility for spotting the work and keeping it moving remains with you.
Managed Office
Your office team, without hiring an office team.
The point of pressure
The office follows you everywhere.
The business has grown, but the office work still lands with you.
Calls come in while you're working. Jobs move. Customers want updates. Quotes need chasing. Suppliers need answers. Then the paperwork is still waiting when you get home.
At some point, doing the work and running the office at the same time stops being sustainable.
What we handle
The work that keeps pulling you back into the office.
We agree what BeUnified will handle, when we handle it and what we're authorised to do. The exact scope is shaped around the business.
- 01
Calls & enquiries
Answering and returning calls, capturing enquiries and making sure the right action follows.
Can include overflow cover, agreed answering periods or managed reception.
- 02
Bookings & scheduling
Booking work, moving appointments, managing diaries and keeping customers informed when plans change.
- 03
Customer follow-up
Customer updates, quote follow-up, outstanding actions and keeping communication moving after the first enquiry.
- 04
Email & administration
Shared inboxes, paperwork, data entry, documents and the recurring administration needed behind the work.
- 05
Suppliers & job support
Supplier liaison, parts administration, job coordination and the office work needed to keep field activity moving.
- 06
CRM & records
Keeping customer, job and operational records current so the business has one reliable view of what is happening.
Why it's different
We don't wait for a task list.
Managed Office is designed around responsibility for agreed recurring work, not a stream of individual instructions.
We run the workflow.
Once the scope and rules are agreed, BeUnified keeps the work moving without you having to initiate every individual task.
How it works
Agree it properly. Then get on with it.
We learn how the work runs today, agree the scope and rules, connect what we need and take responsibility for the agreed workload.
- 01
Understand
We learn how enquiries, customers, jobs and office work currently move through the business.
- 02
Agree
We define what BeUnified handles, coverage times, escalation rules and what we can action without coming back to you.
- 03
Connect
We connect the phone, email, calendar, CRM and other systems needed to do the work properly.
- 04
Operate & improve
We handle the agreed workload, keep the records current and improve repetitive processes where there is a better way.
Packages and pricing
Choose how much support you need.
Start with the level that fits the workload today. We agree the actual scope before we begin and review it as the business changes.
Admin Support
£395 / month
Up to 10 hours monthly service capacity
Regular support for businesses that need recurring administration kept under control.
Talk to usManaged OfficeRecommended
£795 / month
Up to 20 hours monthly service capacity
For businesses that want BeUnified involved in the day-to-day running of agreed office workflows.
Talk to usBusiness Operations
From £1,295 / month
Up to 30 hours monthly service capacity
For businesses that need hands-on office support plus ongoing improvement to systems and processes.
Talk to usAdditional capacity: £45/hour, billed in 15-minute increments.
Unused service capacity does not roll over.
If a client regularly exceeds their package capacity, BeUnified will review the package with them.
Major software development, substantial integrations, CRM migrations and bespoke automation projects are separately scoped and quoted.
Take back the working day
What could come off your plate?
Tell us what keeps dragging you back into the office. We'll work out what can be handed over, what needs fixing first and what a sensible starting point looks like.
Start a conversation